Terms of service

Last updated: 17th November 2025

These Terms & Conditions (“Terms”) govern your use of www.chewand.com and your purchase of products from Chew& (“we”, “us”, or “our”).
 By accessing our website or buying our products, you agree to these Terms.

1. Use of Website

You must be at least 18 years old to use our website or purchase our products.

You agree not to:

• Use the website for unlawful purposes
  
• Try to interfere with website functionality
  
• Attempt to access restricted areas or servers
  

2. Product Information

We aim to provide accurate product descriptions and pricing.
However, we do not warrant that:

• Product descriptions are error-free
  
• Images perfectly represent the product
  

We reserve the right to modify products or pricing at any time.

3. Orders & Payments

By placing an order, you agree that:

• All information you provide is accurate
  
• You are authorised to use the payment method provided
  

Orders may be cancelled or refused at our discretion (e.g., suspected fraud, inventory issues).

Payments are processed securely by third-party payment providers. We do not store full payment information.

4. Shipping

Shipping times provided on the website are estimates.
We are not liable for delays caused by carriers, customs, or external factors.

5. Returns & Refunds

Our return/refund policy is outlined on our website.
To request a return or refund, contact info@chewand.com

6. Health Disclaimer

Chew& Sleep and all Chew& products are not intended to diagnose, treat, cure, or prevent any disease.

Consult your healthcare provider before using if you are:

• Pregnant or breastfeeding
  
• Taking medication
  
• Managing a medical condition
  

Results vary from person to person.

7. Intellectual Property

All content on this website—logos, branding, text, images, designs—is owned by or licensed to Chew&.
You may not copy, reproduce, or distribute it without our permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
  
• Our total liability for any claim will not exceed the amount you paid for the product
  

Use of our products is at your own risk.

9. Third-Party Links

We are not responsible for the content or policies of external websites.

10. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms at any time. The most current version will always be posted on the website.

12. Contact Us

For questions about these Terms:
Email: info@chewand.com
Address: 5 Brayford sq, London, E1 0SG