Privacy policy

Last updated: 17th November 2025

This Privacy Policy describes how Chew& (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website www.chewand.com and purchase our products.

By using our website, you agree to the practices outlined below.

1. Information We Collect

We collect information in the following ways:

Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Payment information (processed securely by third-party providers, not stored by us)
  • Any information submitted via customer support or forms on the site

Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Pages viewed
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and Services
  • Send updates, marketing emails, or promotions (you can unsubscribe anytime)
  • Prevent fraudulent activity
  • 3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers (payment processors, shipping carriers, email platforms)
  • Analytics providers for website performance
  • Legal authorities, if required by law

All third parties are only permitted to use your information as needed to perform their services.

4. Cookies

We use cookies to:

  • Enable core website functionality
  • Analyse traffic and user behaviour
  • Remember your preferences

You can control cookies via your browser settings.

5. Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise any of these rights, contact us at info@chewand.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. The most recent version will always be posted on our website.

10. Contact Us

For questions about this Privacy Policy, reach out:
Chew&
 Email: info@chewand.com
 Address: 5 Brayford sq, London, E1 0SG